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Advice from our engineers.

Practical tips, honest guides and answers to the questions we hear most – written by the PlumbJax team.

Jacques from PlumbJax checking a boiler during a service

Winter tips· 4 min read

Get your heating ready for winter: a 10-minute checklistA few simple checks now can save you a cold house – and a call-out – when the first cold snap arrives. Here’s what to do before you need your heating every day.Read the article →

Boiler pipework with the white plastic condensate pipe running down from the boiler

Winter tips· 4 min read

Frozen condensate pipe? How to thaw it safely and get your heating back onWhen temperatures drop below freezing, a frozen condensate pipe is the most common reason a modern boiler stops working. The good news: you can often fix it yourself in a few minutes.Read the article →

Tyrone from PlumbJax working on a radiator in a living room

Heating tips· 5 min read

Radiators cold at the top or bottom? What it means and how to fix itWhere a radiator is cold tells you a lot about what’s wrong. Here’s how to read the signs, what you can safely do yourself and when it’s time to call us.Read the article →

Keshar from PlumbJax with a new gas boiler in a family kitchen

Boiler news· 6 min read

Are gas boilers being banned? What it really means for homes in Basingstoke and AltonNo, you can still replace your gas boiler with a new one. Here’s what has actually changed, what hasn’t, and what it means if your boiler is getting old – checked against the government’s own documents in October 2026.Read the article →

Wojtek from PlumbJax testing an opened-up boiler with a manometer

Boiler tips· 4 min read

Boiler losing pressure? What to check before you callA boiler that keeps losing pressure is one of the most common calls we get. Here’s what’s normal, what you can safely check yourself, and when it’s time to call an engineer.Read the article →

Wojtek from PlumbJax fitting a new boiler with neat copper pipework

New boilers· 5 min read

Repair or replace? How to decide what’s best for your boilerWhen your boiler breaks down, the cheapest repair isn’t always the best value. Here’s how we help customers weigh up repairing against replacing.Read the article →

Jacques from PlumbJax completing a landlord gas safety check

Landlords· 5 min read

A landlord’s guide to gas safety certificates (CP12)If you let a home with gas, a yearly gas safety check is a legal must. Here’s what the law asks of you, what we check and how to stay ahead of your renewal date.Read the article →

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PlumbJax van parked outside Festival Place, Basingstoke

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